Returns and Exchange Policy

We want you to love every SUNN purchase. If something isn't quite right, we're here to help.

Exchange Eligibility

We offer exchanges within 7 days of delivery.

To be eligible for an exchange:

• The item must be unused, unwashed, and unworn.
  
• All original tags and packaging must be intact.
  
• The item must not show any signs of use, damage, or alteration.

What Can Be Exchanged?

You may request an exchange for:

• A different size of the same product.
  
• Another product of equal or higher value (price difference payable by the customer).

If Your Preferred Size Is Unavailable

If the requested size is unavailable, you may choose one of the following:

• Exchange for another available style or product.
  
• Receive store credit equivalent to the value of the purchased item.

Return Eligibility

Returns are accepted only in the following cases:

• You received an incorrect item.
  
• The product arrived damaged.
  
• There is a manufacturing defect.

Any return request must be submitted within 48 hours of delivery along with photographs of the issue.

Return Pickup

Where service is available, SUNN will arrange a pickup for approved returns and exchanges.

If pickup service is unavailable in your area, customers may be required to ship the product back to us. In such cases, a reasonable shipping reimbursement may be provided upon approval.

Non-Returnable Items

For hygiene and quality reasons, products that have been worn, washed, altered, damaged after delivery, or returned without original tags may not be accepted.