index

Refunds and Store Credit

Refunds are provided only for:

  • Damaged products
  • Defective products
  • Incorrect products shipped by SUNN

Approved refunds will be processed to the original payment method within 7–10 business days after the returned item passes quality inspection.

Store Credit

Where a refund is not applicable, SUNN may issue store credit.

Store credit:

  • Is valid for 6 months from the date of issue.
  • Can be used on any future purchase on our website.
  • Is non-transferable and cannot be redeemed for cash.